Store at Home is a tech evening at home for a group of 2 to 4 people. Everyone orders their device from the BLOXI Store, a technician comes round once and sets everyone up in one go.
The more of you there are, the less it costs per head.
The concept.
At BLOXI, we noticed something obvious: when someone close to you needs help setting up a new device, there are several others around in the same situation. Your brother has just changed phones, your mum has inherited a computer, the neighbour is struggling with his new TV. Everyone's struggling, but each on their own.
Store at Home is the idea of bringing that together. A host invites up to 3 friends or family members to their home. Everyone orders their device from the BLOXI Store. A technician comes round once, sets everyone up and answers everyone's questions. The direct result: the cost is shared, the atmosphere is friendly, and everyone leaves with their kit ready to use.
A Tupperware party, tech edition. The host opens their home, BLOXI does the job for the whole group, everyone pays their share — cheaper than going solo.
How it works.
Four steps, from the moment the host decides to organise it to the moment everyone leaves fully set up.
The host invites
They create their evening on the Store at Home page, choose a slot and send a unique link to friends and family.
Everyone orders
Guests click the link, choose their device in the Store and link it to the evening. Everything is centralised.
BLOXI comes round
On the big day, the technician arrives with the devices ordered. They set them up for each person, one after another, in the same session.
Everyone leaves
Devices set up, accounts in place, everyone knows how to use them.
Any roles.
Two profiles at a Store at Home evening: the host and the buyers. Not the same thing, not the same obligations.
The host
The host is the one who opens their home, who invites, and who orders a device themselves via the Store. They set the slot and address and send the link to participants. They're buyer no. 1 of the evening — without their purchase, there's no Store at Home evening.
Guest buyers
Guests are the friends and family who join the evening via the link shared by the host and who also order a device. Everyone pays for their own order at the normal Store price, separately. Linking to the evening means sharing the visit cost of the technician — not a discount on the items themselves.
Clara wants to buy a new smartphone. Rather than booking an Assist solo, she hosts a Store at Home evening: she invites her brother, her mum and her neighbour. Her mum and neighbour decide to take advantage and order a device too. Her brother hesitates and sits it out. Result: Clara + 2 guest buyers = 3 buyers in total. Each leaves with her device set up.
The pricing.
The price of a Store at Home evening is a single visit price per evening, split between the buyers present. The devices ordered keep their normal price in the Store — there's no discount on the items themselves. What's shared is the technician's travel and time.
The host + 1 guest. That's about 50 € per buyer.
- Full home visit
- 1 visit, 1 slot
The host + 2 guests. That's about 43 € per buyer.
- Full home visit
- Great atmosphere guaranteed
The host + 3 guests. That's about 37 € per buyer.
- Full home visit
- Full evening
The calculation is automatic as guests join the evening: each person's share of the visit cost adjusts live. Everything is shown before the order is confirmed.
Each buyer pays the price of their device at the normal Store price + their share of the visit cost. No discount on the items. The economic logic: the more of you there are, the more the visit cost is spread out — but devices stay at the price shown in the Store.
Beyond 4 buyers, it's too much for a single slot and a single technician. If your group is bigger, it's better to host two separate Store at Home evenings rather than one where the technician would be overwhelmed.
Slots, area, duration.
When
Two types of slot: daytime (9h–17h) or evening (17h–21h), on weekdays or at weekends. You choose what suits everyone when you create the evening.
Where
At the host's address, in the municipalities covered by Assist in Wallonia, Brussels and Flemish Brabant. The creation form checks the address when you book. If you live outside it, hosting a Store at Home isn't possible — geographic expansion is on the roadmap.
How long
Allow about 30 to 45 minutes per buyer depending on how complex the setup is. A Quatuor evening therefore lasts around 2h to 3h. The technician arrives with a plan, deals with each person in turn, then takes any open questions at the end of the session.
What Store at Home isn't.
Store at Home has a clear scope. To avoid misunderstandings, here's what falls outside it.
- Set up several new devices in one go
- Migrate data from old devices to new ones
- Make everyone secure (passwords, accounts)
- Teach the group the basics of a new tool
- Turn a device upgrade into a shared moment
- Repair 4 already broken devices (that's a repair shop, not SAH)
- Bring in a technician without devices bought through the Store
- Set up a company's device fleet (that's a different service)
- Replace a long training course (1h30 per person, not 4h)
- Act as after-sales support for old devices
If you don't have a device to buy and you're mainly looking for a technician's visit, it's Assist you need, not Store at Home. Store at Home is built aroundnew purchases from the Store.
Frequently asked questions.
What's the minimum number of people for an evening to go ahead?
The host (a buyer by definition) + at least 1 guest buyer, so 2 buyers in total. If no guest ends up ordering, it's no longer a Store at Home evening — the host's order switches to the standard Assist Store bundle package.
And what if a guest drops out at the last minute?
As long as you still have 2 or more buyers, the evening goes ahead and the visit price adjusts to the final number (Duo / Trio / Quatuor). If the drop-out takes you below 2 buyers, the evening switches to an Assist solo visit and the individual price applies to the host. The host is notified in advance if this happens.
Can different types of device be mixed?
Yes. One buyer gets a smartphone, another a laptop, a third a TV. The technician handles all three. The BLOXI Store covers most consumer equipment.
Does the host have to buy something?
Yes. The host must be a buyer — in fact, they open the evening with their own order. No purchase by the host, no Store at Home evening.
The logic: Store at Home is built around group buying. Sending a technician to someone's home has a cost. If the host alone doesn't contribute and just lends their living room, the model doesn't work. That's why the host is always the first buyer at their own evening.
If you just want a technician to come to your home without buying anything, it's the Assist solo service that fits.
Do buyers pay for the visit on top of the device price?
Each buyer pays the price of their device at the normal Store price + their share of the visit cost. No discount on the items — the sharing only concerns the technician's visit cost (99 € for a duo, 129 € for a trio, 149 € for a quatuor, split between buyers). The exact total appears when ordering, before confirmation.
The chosen slot no longer works — can it be changed?
Yes, up to 48h before the evening, free of charge. The host changes it from their evening page — all guests are notified automatically. After 48h, we ask you to keep the slot or move it within the same week.
And what if someone has questions two weeks after the evening?
Sign-off happens at the end of the visit, in front of each buyer. For quick questions afterwards, you can write to us — if a remote answer is enough, we'll reply. For proper support, it's a new Assist service.