The 5 criteria

BLOXI — Connect Index · Overall ranking

Connect Index · Overall ranking

Belgian operators, rated on 5 criteria

The overall ranking combines the five Connect Index criteria into a single score out of 10. Here, each criterion counts equally. In the questionnaire, you reweight them according to what matters to you.

The 5 criteria

Price

20 %

Price competitiveness across 6 usage situations.

See the criterion →

Coverage

20 %

Mobile network quality, BIPT measurements.

See the criterion →

App & Control

20 %

The app and control over your plan.

See the criterion →

After-sales service

20 %

Customer service, based on official data.

See the criterion →

Spirit

20 %

The operator's Belgian roots.

See the criterion →

A neutral ranking, designed to be personalised

Neutral by default, customisable

This ranking treats the five criteria equally : it is the most neutral view possible, favouring neither price nor network.

But the right operator depends on you. In the BLOXI questionnaire, you state your priorities and each criterion is reweighted accordingly (with a minimum of 11 % each) — the ranking is then rebuilt for your situation.

The overall ranking

Score out of 10 (each criterion 20 %). Click an operator to see its score on each of the 5 criteria.

1ProximusProximus network7.5

The most complete: coverage, service and Belgian roots at the top. Its only real weakness is price.

Price20 %

1.94

Coverage20 %

9.76

App & Control20 %

7.33

After-sales service20 %

8.25

Spirit20 %

10.00

2BASETelenet network7.4

The best balance: good everywhere (price, coverage, app) with no major weak point.

Price20 %

7.27

Coverage20 %

9.21

App & Control20 %

8.04

After-sales service20 %

7.04

Spirit20 %

5.30

3OrangeOrange network7.0

Solid across the board: own network, good app, reasonable prices.

Price20 %

4.33

Coverage20 %

9.56

App & Control20 %

7.42

After-sales service20 %

6.71

Spirit20 %

6.95

4ScarletProximus network6.7

The smart low-cost option: very good price on the Proximus network, more basic app.

Price20 %

7.24

Coverage20 %

8.76

App & Control20 %

5.99

After-sales service20 %

6.32

Spirit20 %

4.95

5TelenetTelenet network6.3

Excellent network and service, but among the highest prices.

Price20 %

0.77

Coverage20 %

9.21

App & Control20 %

6.63

After-sales service20 %

7.03

Spirit20 %

7.67

6YoinProximus network6.1

Small operator with good value for money and app, more discreet on the rest.

Price20 %

7.58

Coverage20 %

8.27

App & Control20 %

6.58

After-sales service20 %

4.86

Spirit20 %

3.10

7Mobile VikingsProximus network5.9

Highly rated app and fair prices; service more mixed.

Price20 %

5.90

Coverage20 %

8.27

App & Control20 %

6.36

After-sales service20 %

4.96

Spirit20 %

4.12

8VOOOrange network5.7

Good coverage (Orange network), but app and price lag behind.

Price20 %

2.98

Coverage20 %

9.56

App & Control20 %

5.81

After-sales service20 %

5.30

Spirit20 %

4.83

9hey!Orange network5.6

The price champion, but weak on app, service and local roots.

Price20 %

8.47

Coverage20 %

8.06

App & Control20 %

3.69

After-sales service20 %

4.86

Spirit20 %

2.73

10DIGIown network + Proximus5.4

Unbeatable prices and a promising own network, but everything else still needs to mature.

Price20 %

9.00

Coverage20 %

7.60

App & Control20 %

4.58

After-sales service20 %

2.21

Spirit20 %

3.47

Sources & transparency

Summary of the five Connect Index criteria, each detailed on its own page (Price, Coverage, App & control, After-sales service, Spirit). All underlying data is public and verifiable.

An operator can contest its score with supporting data: connect@bloxi.be — reply within 30 days. The calculation details are public.