Control & Roaming
Once you're a customer, do you stay in control? ?
This criterion measures how well you can manage your plan from your phone: app quality, day-to-day self-service, the ability to block overage, the cost of an extra GB and roaming outside the EU.
01
What this criterion measures
Store rating
20 %Users' rating on the App Store and Google Play.
Ease of use / self-service
25 %Manage your plan, bills, usage and eSIM yourself, without calling.
Overage control
25 %Being able to block or cap your usage to avoid nasty surprises.
Cost of overage
15 %How much an extra GB costs if you go over anyway.
Roaming outside the EU
15 %Travel outside Europe without a surprise bill.
02
Why control matters
Protecting your bill
Without a blocking tool, one extra GB used can cost up to 100 € with certain operators. We therefore distinguish two things: being able to cap your risk, and price of the overage if nothing is blocked.
The store rating only counts for 20 %: it's a useful but variable impression, whereas how self-sufficient the app really makes you is tested in practice.
03
The App & control ranking
Score out of 10. Click an operator for the detail.
1BASETelenet network8.0
Best app in the panel + unbeatable price + granular cap. Only weak point: roaming outside the EU.
Store rating20 %
4.7/5 Apple · 3.5/5 Google
8.20
Ease of use / self-service25 %
Very comprehensive My BASE app: plan, bills, usage, add-ons, eSIM, out-of-plan limit.
9.50
Overage control25 %
Euro limit 0/5/10/20/50€ = effective block, the most granular on the market. Premium purchases blocked.
9.20
Cost of overage15 %
0.60€/GB — among the cheapest on the Belgian market.
9.50
Roaming outside the EU15 %
No non-EU pass, pay-as-you-go pricing — very costly for travellers.
2.00
2OrangeOrange network7.4
Throttled data removes the risk of a surprise bill, and the app is comprehensive. Average roaming.
Store rating20 %
3.5/5 Apple · 4.1/5 Google
7.60
Ease of use / self-service25 %
Comprehensive My Orange app: plan, blocking of multimedia purchases by category, add-ons, eSIM, chat.
8.50
Overage control25 %
National Data Control can be configured, but less built-in/intuitive than BASE or Telenet. Granular purchase blocking.
7.00
Cost of overage15 %
Overage = reduced speed 512 Kbps, no extra cost (data guaranteed).
9.50
Roaming outside the EU15 %
Manual passes, low volume, more expensive and less practical than Proximus.
4.00
3ProximusProximus network7.3
Maximum protection (Full Control) and unrivalled roaming, but the raw per-GB price beyond the cap is the highest.
Store rating20 %
4.1/5 Apple · 3.3/5 Google
7.40
Ease of use / self-service25 %
Solid app: usage, Full Control, eSIM, chat. No self-service plan changes.
7.50
Overage control25 %
Full Control: going over is impossible, automatic cap of 60€/month. Premium SMS + M-Pay blocking.
9.00
Cost of overage15 %
120€/GB standalone (the most expensive) — but Full Control caps the exposure. Flex packs = throttling.
1.50
Roaming outside the EU15 %
Automatic Daily Pass, ~100 countries, capped at 59.92€/month. The best roaming in Belgium.
10.00
4TelenetTelenet network6.6
Very good control and a good app, but expensive extra GB and roaming with limited coverage.
Store rating20 %
4.3/5 Apple · 3.5/5 Google
7.80
Ease of use / self-service25 %
Good app: usage, add-ons, eSIM, chat. No self-service plan changes.
7.50
Overage control25 %
Built-in data block + 5/10/20/50€ cap configurable via MyTelenet.
8.60
Cost of overage15 %
100€/GB — risky without an active cap.
2.00
Roaming outside the EU15 %
Monthly pass but only 12 countries covered, SMS excluded.
5.00
5YoinProximus network6.6
Decent app and fair data roaming, but overage control costs extra — friction.
Store rating20 %
2.3/5 Apple · 4.1/5 Google
6.40
Ease of use / self-service25 %
Well-made MyYoin app: plan, bills, usage, eSIM, configurable out-of-plan limit.
8.00
Overage control25 %
Blocking and cap available but chargeable (+0.50€/month). Premium services blocked by default at the start.
7.20
Cost of overage15 %
50€/GB — high if the paid blocking option isn't activated.
4.00
Roaming outside the EU15 %
Travel eSIM data only, calls outside the EU very expensive, no voice/SMS pass.
6.00
6Mobile VikingsProximus network6.4
Excellent app and protective built-in cap, but high cost/GB and weak roaming.
Store rating20 %
3.1/5 Apple · 3.7/5 Google
6.80
Ease of use / self-service25 %
Excellent My Viking app: plan, bills, usage, add-ons, eSIM — very comprehensive.
9.00
Overage control25 %
Data blocking + native 10€/month cap by default, among the best protections.
8.60
Cost of overage15 %
100€/GB, but the 10€/month cap greatly limits the real risk.
2.00
Roaming outside the EU15 %
Automatic block at 60.50€ outside the EU, no simple pass.
2.00
7ScarletProximus network6.0
Unbeatable overage rate, but the app and control tools are more limited (low-cost positioning).
Store rating20 %
4.0/5 Apple · 3.2/5 Google
7.20
Ease of use / self-service25 %
Basic features: usage, bills, eSIM. No plan changes and no direct chat.
6.50
Overage control25 %
Block/cap probably available via Proximus infrastructure but less documented. Fewer tools than Proximus.
5.40
Cost of overage15 %
0.60€/GB — very cheap since 2025.
9.50
Roaming outside the EU15 %
Pay-as-you-go rate outside the EU, no access to Proximus Daily Passes.
1.00
8VOOOrange network5.8
Very good budget control and throttled data, but the app is the weakest in the panel.
Store rating20 %
2.0/5 Apple · 1.9/5 Google
3.90
Ease of use / self-service25 %
Limited myVOO app: no self-service plan changes, no chat, no eSIM.
5.00
Overage control25 %
Budget Maîtrise: 8 levels from 0€ to 100€, full block at the threshold. Excellent tool.
8.80
Cost of overage15 %
Overage = speed reduced to 512 Kbps, no extra cost.
9.50
Roaming outside the EU15 %
Pay-as-you-go rate outside the EU, no dedicated pass.
1.00
9DIGIown network + Proximus4.6
Unbeatable price but weak protection (cap = just an alert) and no native app.
Store rating20 %
No native app
2.00
Ease of use / self-service25 %
No native app: everything goes through the MyDIGI website (usage, bills, options). Friction.
6.00
Overage control25 %
Configurable cap 0/20/50/75/100€ — but it is an ALERT, not a real block.
4.40
Cost of overage15 %
0.60€/GB — excellent for a newcomer.
9.50
Roaming outside the EU15 %
Newcomer, no structured roaming pass, pay-as-you-go rate.
1.00
10hey!Orange network3.7
The weak link: no tool to control overages and disastrous store ratings.
Store rating20 %
1.6/5 Apple · 1.7/5 Google
3.30
Ease of use / self-service25 %
Features available (usage, bills, plan) but very negative user reviews.
6.50
Overage control25 %
No blocking tool and no configurable cap. Only stops at the legal cap of 50€.
0.80
Cost of overage15 %
10€/GB, but no way to block in advance.
7.00
Roaming outside the EU15 %
Pay-as-you-go rate outside the EU, no Orange MVNO benefit.
1.00
04
Sources & transparency
Public App Store and Google Play ratings (Belgium) · operators' pricing and options pages · functional testing of the apps.
An operator can contest its score with supporting data: connect@bloxi.be — reply within 30 days. The calculation details are public.