Broker, not provider
Broker, not an operator
BLOXI is a broker, not an operator. We rank, we recommend, and we take out your plan for you — with the operator you choose. Here is what that changes for you, and exactly how it works.
BLOXI is a telecom broker, not an operator. We compare, we recommend, and we can sign the plan for you — but the service remains provided by the operator.
We are paid through an introduction commission paid by the operator at the time of subscription. The ranking does not take this commission into account: it is a founding rule.
What is a telecom broker?
A broker is an intermediary between you and a supplier. In property, they compare banks to find you the best loan; in insurance, they compare insurers. BLOXI does the same, for Belgian telecom operators.
In practice, we gather the offers of our partner operators, rank them using a public method — the 5 criteria — and we show you the one that best fits your needs. You stay in control of everything: ignore our recommendation, change the criteria, or go elsewhere.
If you want to sign up, BLOXI can handle the plan for you — sign-up and switching from your previous operator via Easy Switch. But the contract binds you to the operator: it provides the line, the box, technical support and the bills.
You pay nothing to BLOXI. Ever. The service is free for you, from the first click to the subscription.
Your journey, step by step
You use BLOXI to choose; BLOXI handles the sign-up if you wish; the operator then provides the service and the billing.
You define the need
Via the questionnaire (a series of guided questions) or directly in the configurator (free build), you indicate what matters to you: usage, address, TV or not, importance of price versus after-sales service.
BLOXI calculates, recommends — and subscribes for you
The engine applies the 5 criteria and ranks the relevant offers for your profile. You see all the results, not just the first. If you confirm an offer, BLOXI can handle the subscription from A to Z, Easy Switch included.
The operator provides the service
From sign-up onwards, the contract binds you to the operator: it installs the line, sets up the box, sends the bills and handles technical support. BLOXI has no access to your bills or your operator login details.
How BLOXI gets paid
Since we don't charge you anything, it's a fair question. The model is simple: a referral commission paid by the operator when you subscribe via BLOXI. It's the classic brokerage model — the same as a credit or insurance broker.
The principle we hold to: our recommendation does not depend on the commission received. The algorithm calculates scores on the 5 public criteria, without taking into account what we earn from any given operator. If an offer comes out on top, it is because it fits your priorities — not because it earns us more.
A higher commission gives no advantage in the ranking. Scores are calculated solely on the 5 public criteria. It's a founding rule, and it won't change.
What BLOXI does — and doesn't do
Clarifying the scope avoids misunderstandings: here is what we handle, and what stays with the operator.
What we can handle
- Subscribe to the plan on your behalf once your choice is confirmed
- Cancel the old one via Easy Switch, with no service interruption
- Activate partner programmes : promotions, welcome bonuses, bundled offers
What stays with the operator
- Technical support — line down, box faulty: that is the operator
- Your bills — issued by the operator, in your customer area with them
- Your login details and access — logins, IBAN, passwords: nothing goes through BLOXI
The guide After-sales service details this separation: when to contact the operator, when to contact us, and what it means if something goes wrong.
What we do with your data
As long as you haven't created an account, we know nothing about you as an individual: your questionnaire answers stay in your browser, not on our servers.
If you create an account — to save a simulation or subscribe via BLOXI — we store the information needed for the service: name, address, plan choice, history. This data stays with us; we don't sell it to external third parties.
They may, however, be used for promotional or retention campaigns with our partner brands — for example, to point out an offer that is better value than your current plan. This use stays within the BLOXI ecosystem and its partners, never resold outside it.
When BLOXI signs up on your behalf, we pass on to the operator only what is strictly necessary: your contact details, the chosen offer and the technical elements of the number transfer (Easy Switch). No other personal data without your explicit consent.
The difference from a traditional comparison site
Several sites already compare Belgian telecom offers. What sets us apart:
Traditional comparison site
- Opaque or non-existent algorithm
- Ranking in « commercial » order
- No public criteria
- Results that change without explanation
- Takes you up to the click, then leaves you on your own
BLOXI Connect
- Public method: the 5 criteria are documented
- Ranking by score, according to your priorities
- Impact of each criterion visible in real time
- Algorithm independent of commissions received
- Subscription and Easy Switch handled for you