Your smartphone, installed at home
We come to your home to install your new phone, and explain everything.
You choose the day and time. An expert comes to your home, brings the device, transfers everything from the old one and takes the time to show you.
Installation 59 € instead of 79 € with your deviceThey hand it to you in person
At the slot you chose. No parcel to wait for, no pick-up point.
They transfer everything
Your photos, contacts, messages, WhatsApp, your banking app, itsme. Nothing gets lost.
They explain it to you
What has changed, how it works. In plain words, for as long as it takes.
Our current pick
The model we install most often: easy to get to grips with, and more than enough for everyday use.
Installation is added to your basket automatically — you then choose your appointment.
Prefer something else?
The service is the same on all our phones: delivered, installed, explained. Only the device changes.
Samsung Galaxy A37 5G
A brighter screen, comfortable outdoors in full sun.
408 € installeddevice 349 € + installation 59 €
Honor 600 Lite 5G
256 GB: twice the space for photos and videos.
408 € installeddevice 349 € + installation 59 €
Samsung Galaxy A57 5G
The most refined in the range, aluminium finish.
458 € installeddevice 399 € + installation 59 €
What that means, in plain terms
Everything scrolls smoothly and the screen responds to your finger with no lag. It's the first thing you notice coming from an older phone.
It lasts the whole day with ease. You charge it in the evening, not at lunchtime.
Sharp photos even indoors or in the evening : a family meal, a concert, the garden in spring. Nothing to adjust.
Fast mobile internet wherever the network allows — and compatible with all Belgian providers.
Questions we get asked
Yes. You keep your SIM card, your number and your current plan. Nothing changes there.
128 GB is plenty if you don't film. Take 256 GB if you keep thousands of photos on the phone without ever offloading them.
You keep it. The expert can wipe it properly with you if you want to give it away or sell it.
Allow about an hour and a half at your home, transfer and explanations included. When the expert leaves, everything works and you know how to use it.
The device is refundable for 14 days, even after installation. Only the installation is non-refundable once the visit has taken place. The appointment can be cancelled free of charge up to 24 h before.
In Wallonia, Brussels and Flemish Brabant, service in French. The expert comes to your home: we have no shop to visit.
Home installation: Wallonia, Brussels and Flemish Brabant, service in French.